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Windows 8
Nov 19, 2017 FIX Microsoft Software Protection Platform Service sppsvc.exe SOLUTION! MICROSOFT OFFICE 2013 Activation Key 100% working 2018. How to Disable or Enable Windows Defender in Windows 10. Service name: sppsvc Display name: Software Protection Description: Enables the download, installation and enforcement of digital licenses for Windows and Windows applications. If the service is disabled, the operating system and licensed applications may run in a notification mode. It is strongly recommended that you not disable the Software Protection service.
Default Description
Enables the download, installation and enforcement of digital licenses for Windows and Windows applications. If the service is disabled, the operating system and licensed applications may run in a notification mode. It is strongly recommended that you not disable the Software Protection service.
Additional Information
None at this time.
Default Startup Type
OS | SP0 |
---|---|
Windows 8 x86 | Automatic (Delayed Start, Started) |
Windows 8 x64 | Automatic (Delayed Start, Started) |
Windows 8 Pro x86 | Automatic (Delayed Start, Started) |
Windows 8 Pro x64 | Automatic (Delayed Start, Started) |
Windows 8 Enterprise x86 | Automatic (Delayed Start, Started) |
Windows 8 Enterprise x64 | Automatic (Delayed Start, Started) |
Service Names
Service Name (registry): sppsvc
Display Name: Software Protection
Display Name: Software Protection
Default Path and Command Line Options
C:Windowssystem32sppsvc.exe
Log On As
Account: Network Service
Dependencies
Note: No dependencies are listed for any service in the WDP build I used to draft this information.
Windows 7
Default Description
Enables the download, installation and enforcement of digital licenses for Windows and Windows applications. If the service is disabled, the operating system and licensed applications may run in a notification mode. It is strongly recommended that you not disable the Software Protection service.
Additional Information
This service is started upon system boot, but shortly after, it stops if not used.
Default Startup Type
OS | SP0 | SP1 |
---|---|---|
Windows 7 Starter | Automatic (Delayed Start, Started) | Automatic (Delayed Start, Started) |
Windows 7 Home Basic | Automatic (Delayed Start, Started) | Automatic (Delayed Start, Started) |
Windows 7 Home Premium | Automatic (Delayed Start, Started) | Automatic (Delayed Start, Started) |
Windows 7 Professional | Automatic (Delayed Start, Started) | Automatic (Delayed Start, Started) |
Windows 7 Ultimate | Automatic (Delayed Start, Started) | Automatic (Delayed Start, Started) |
Windows 7 Enterprise | Automatic (Delayed Start, Started) | Automatic (Delayed Start, Started) |
Service Names
Service Name (registry): sppsvc
Display Name: Software Protection
Display Name: Software Protection
Default Path and Command Line Options
C:Windowssystem32sppsvc.exe
Log On As
Account: Network Service
Dependencies
What service Software Protection needs to function properly:
- Remote Procedure Call (RPC)(S, HB, HP, P, U, E)
- DCOM Server Process Launcher (S, HB, HP, P, U, E)
- RPC Endpoint Mapper (S, HB, HP, P, U, E)
What other service require Software Protection to function properly:
- None (S, HB, HP, P, U, E)
Additional Reading
None at this time.
Applicable Products
- XenApp 6.5
- XenApp 6.0 for Windows Server 2008 R2
- XenApp 5.0 for Windows Server 2008
Symptoms or Error
When a user starts the Citrix Streaming Profiler and runs a Microsoft Office 2010 installation, during the installation process (approximately at the 80% stage), an installation error with the option to retry is displayed. When trying to create an application streaming profile of Microsoft Office 2010 for Windows XP machines, the following installation error message is displayed:
“Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.”
“Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.”
Solution
Workaround
Prior to completing any of the following two methods ensure that the computer being used to create a profile does not contain third party software installed. Also, ensure that the computer is not a part of any domain. This eliminates the possibility of domain group policies affecting the permissions of the installation.Method A
- Ensure that you always follow the latest procedure on how to profile Microsoft Office 2010 as detailed in the Knowledge center article, CTX124565 – How to Profile Microsoft Office 2010 for XenApp Application Streaming.
- During installation wait until the error appears. Do not cancel the installation process. Locate the streamed Office Software Protection Platform service. If the installation process was not cancelled, the service should be available on the windows services console.
- Change the service to start with LocalSystem or Administrator Account.
- On the error message dialog box, click Retry. The service should have sufficient permissions to start.
Method B
- Before opening the Citrix Streaming Profiler to start the profile creation, add the Network Service account to the Local Administrators Group in Windows.
- Follow the procedure on how to profile Microsoft Office 2010 as detailed in the Knowledge center article, CTX124565 – How to Profile Microsoft Office 2010 for XenApp Application Streaming.
Because the Network Service account has complete access as a Local Administrator it should have sufficient permission to start the process during installation.
Problem Cause
The preceding error occurs when the Network Service account does not have sufficient permission to start the process. This also occurs on normal installation of Microsoft Office 2010. Microsoft provided information about how to work around the issue but because the installation is under Citrix Application Streaming there are additional tasks to add to the workaround.